Frequently Asked Questions
Everything you need to know about shopping with I Fail Often.
What is the shipping timeframe for my order?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days within the continental US, while international shipping can take 7-21 business days depending on the destination.
What is your return and exchange policy?
We offer a 30-day return window for most items in their original, unused condition. To initiate a return or exchange, please visit our online returns portal with your order number and email address.
How can I track my package?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website so you can monitor your delivery in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the recipient.
What should I do if my item arrives damaged?
We apologize for the inconvenience. If your item arrives damaged, please contact our support team within 48 hours of delivery with photos of the damage, and we will arrange for a replacement or a full refund.